The system will walk you through the steps similar to when you first set up your phone. Select + next to the phone number you wish to reactivate. Refer to the Multi-factor Authentication FAQ page or submit a support request via the UCSF IT Service Desk. Authenticate by sending a text message or phone call (DUO push will not work) Select Manage my 2FA under 2-Factor Authentication. Apex for Electronic Prescriptions of Controlled Substances (ePCS)įor more information, see our Multi-factor Login Experience page for examples of how Duo works with specific applications.Outlook Web Access () Access from mobile email clients is not affected).Systems that require multi-factor authentication: If you get a new device that uses the same phone number as your old device, but on a different platform, you can activate Duo Mobile on the new device from the self-service device management options in the Duo Prompt. Hold your phone up to the computer and scan the on-screen barcode using the Duo Mobile application’s built-in scanner. Click the + icon on the top of the screen. Step 9 On your phone, open the Duo Mobile app. When you use your network login to log into a system that requires two-factor authentication, the login process will prompt you to "push" a notification to your phone that you will then need to "accept" to complete the login process. Duo-Protected Accounts Duo-Protected applications are applications you may use Duo Mobile to log into for work or school. Install the Duo Mobile app on your device if you have not already done so, then click Continue. If you have an iOS device with iCloud Keychain enabled on your Duo Mobile accounts: Restore your new iPhone from an iCloud backup, iTunes backup, or transfer. The most common authentication method is Duo Push.
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